Julia Platia

Feed It Back

Julia’s career began in implementing e-Learning solutions into large organisations such as Lloyds TSB and BA. She became adept in managing cultural changes that resulted from introducing new technologies.

In 2003 Julia took a different direction to open and run a premium cocktail bar. Julia gained valuable experience as an operator and found a passion for working in the hospitality industry.

After selling the business in 2007, Julia took some time to raise a family. Julia’s role now is to manage the implementation, training and staff adoption to ensure that Feed It Back customers successfully realise a return on their investment.

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PANEL SESSION: Customer Experience: Creating an experience to Remember